Learn how Democasino collects, stores, and uses your personal data — explained clearly on this page.
When you use Democasino, we collect certain information about you. This Privacy Policy transparently explains what that information is, why we collect it, how it is kept secure, and what rights you have. Continuing to use Democasino means you accept this policy.
Democasino ("we", "platform", "site") operates the website democasino.im. We understand how important your personal data is to you. That's why we are committed to keeping your information fully secure and ensuring it is never misused.
This privacy policy is built on international data protection standards. We believe transparency is the foundation of trust, so we explain in plain language exactly how we handle your information.
This Privacy Policy is part of Democasino's Terms & Conditions will be considered part of it.
Democasino collects two types of information from you: data you provide directly, and data collected automatically.
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | During Registration |
| Contact Information | Mobile number, email address | During Registration & Contact |
| Identity Documents | NID, passport copy | During KYC Verification |
| Financial Information | BKash/Nagad number | Payment Time |
| Account Information | Username, password (encrypted) | During Registration |
We collect your information through several methods. It's important that you have a clear understanding of each one.
Information you provide directly is collected when you register on Democasino, fill out a form, contact customer support, or take part in a competition.
When you use our website or app, certain information is collected automatically through cookies, web beacons, and similar technologies.
Some information is received from payment gateways or identity verification services. This data is used solely to protect your account.
Democasino will never ask for your password, OTP, or full card number by phone, email, or chat.
We use your information only for specific, legitimate purposes — nothing more, nothing unnecessary.
We never sell your data or share it with third parties for irrelevant advertising.
Democasino respects your privacy. We only share your information with third parties in the following limited circumstances:
Outside the cases listed above, Democasino does not sell, rent, or transfer your information to any third party in any way.
Democasino uses cookies to enhance your browsing experience and ensure the site functions properly.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.
We do not use third-party cross-site tracking cookies.
The security of your information is our top priority. We apply industry-standard security measures to keep it protected.
We only retain your data for as long as necessary. The general rules are:
In the event of a data breach, affected users will be notified within 72 hours.
As a Democasino member, you have several important rights over your own personal data.
You can request to see what data we hold about you.
You may request that any inaccurate or outdated information be updated or corrected.
You can request that your data be deleted under certain circumstances.
You may object to your information being used for specific purposes.
You can request a copy of your data in a machine-readable format.
A request to temporarily pause the processing of your data under specific circumstances.
To exercise any of these rights, email us at support@democasino.im. We will respond within 30 days.
Democasino is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a parent or guardian discovers that their child under the age of 18 has registered on Democasino, please contact us immediately at support@democasino.im. We will delete that account and all associated data.
Any account identified as belonging to a minor will be immediately closed and all associated data will be deleted.
Democasino may update this privacy policy from time to time. When changes are made:
If you have any objections to the updated policy, you are welcome to contact us.
For any questions about our privacy policy or any requests regarding your personal data:
Our support team is ready to help you in Bengali. Feel free to reach out anytime.
We use both technology and policy to protect your privacy.
All your sensitive data is secured with bank-grade AES-256 encryption — completely unreadable to hackers.
All communication between your device and our servers is encrypted using SSL/TLS protocol.
Democasino never sells or rents your data to third parties — under any circumstances.
Our system monitors your account around the clock to detect any suspicious activity.
You have full control over viewing, correcting, or deleting your data. Submit a request at any time.
We clearly explain what information we collect, why we collect it, and how we use it — all in plain, straightforward language.
You've read our Privacy Policy and know how safe your data is. Join with confidence and enjoy the best gaming experience.